Refund policy

Thank you for shopping with Zycoorn.store. We want you to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, please review the following Return and Refund Policy.

1. Return Eligibility

Customers may request a return within [7 days] of receiving the product, provided that:

The product is unused and in its original condition.

The product is returned with its original packaging, tags, and accessories, if applicable.

The product has not been damaged, misused, or altered by the customer.

Products that are used, damaged by the customer, or returned without the original packaging may not be eligible for return.

2. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please send us clear photographs or videos of the product and packaging for verification. After reviewing the issue, we may offer a replacement or refund, depending on the situation.

3. Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, personal-use, or other applicable reasons. The return eligibility of a product will be specified on the relevant product page where applicable.

4. Return Process

To request a return, please contact us through:

Email: zycoornstore@gmail.comWhatsApp: +91 94402 48457

Please include your order number, reason for return, and relevant photos or videos where required.

Once your return request is approved, we will provide further instructions regarding the return process.

5. Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method, subject to applicable payment processing timelines. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

6. Return Shipping Charges

Return shipping charges may apply depending on the reason for the return.

If the product is defective, damaged during delivery, or incorrectly sent by us, we will review the matter and determine the appropriate resolution.

7. Order Cancellation

Cancellation requests may be accepted only if the order has not yet been shipped. Once an order has been dispatched, cancellation may not be possible.

8. Contact Us

For any questions regarding returns, refunds, or orders, please contact us:

Website: Zycoorn.storeEmail: zycoornstore@gmail.comWhatsApp: +91 94402 48457Instagram: _zycoorn_